General terms & conditions

  • WEBSITE PURCHASES HAVE A 7 DAY RETURN POLICY UPON DELIVERY DATE
  • WORN OR ALTERED MERCHANDISE IS NON REFUNDABLE 
  • 30 DAY EXCHANGE ON NON WORN OR ALTERED MERCHANDISE
  • TAGS MUST NOT BE REMOVED FOR A REFUND
  • RETURNS TO ROYALE JEWELERS MUST BE SHIPPED BACK BY UPS OR FEDEX ONLY
  • 20% RESTOCKING FEE ON WORN JEWELRY PURCHASES WITH SUPERVISORS PERMISSION 
  • 1 YEAR WARRANTY ON MANUFACTURES DEFECTS AND CRAFTSMANSHIP
  • AFTER 1 YEAR WARRANTY IS UP ALL JEWELRY WILL BE REPAIRED AT COST
  • SIZING A RING THAT IS SILVER, GOLD, OR PLATINUM IS FREE FOR THIS FIRST TIME ONLY GOING UO OR DOWN 2 SIZES, MORE THAN 2 SIZES AN ESTIMATE WILL BE REQUIRED
  • FREE CLEANING AND JEWELRY INSPECTION ON YOUR PIECE FROM ROYALE JEWELERS FOR LIFE
  • SHIPPING BACK AND FORTH FROM ROYALE JEWELERS AFTER PURCHASING WILL BE CHARGED AT COST TO CUSTOMER, CALL AND TALK TO AN ASSOCIATE FOR YOUR QUOTE